Shipping policy
shipping policies for ARTLUXVISION Shopify for both domestic (Germany) and international orders: Shipping Policies for Germany
- Standard Shipping:
- Orders are shipped via DHL, Hermes, or DPD. Delivery time is typically 3–7 business days.
- Shipping costs are calculated based on a flat rate, weight, or order value.
- Free shipping is available for orders above a certain value or weight threshold.
- Express Shipping:
- For urgent orders, we offer express delivery with a 3-business-day delivery time (e.g., via DHL Express or DPD).
- Additional fees apply depending on the urgency and weight of the order.
- Local Pickup:
- Customers can choose to pick up their orders directly from our location to save on shipping costs.
International Shipping Policies
- Standard International Shipping:
- We ship to over 27 countries, including EU member states, the UK, and Canada.
- Orders are shipped via DHL Express, UPS, or FedEx with tracking options provided.
- Delivery times vary based on the destination (typically between 7–10 business days).
- Shipping Cost Calculation:
- Real-time shipping cost calculation based on weight, order value, or flat rates.
- Customs duties and taxes are displayed at checkout so customers know the total price upfront.
- Express International Shipping:
- Fast worldwide delivery through DHL Express or UPS with electronic customs clearance.
- Ideal for urgent orders with delivery times of 3–6 business days.
Additional Notes
- Customs Duties and Taxes:
- International orders may be subject to additional customs duties and taxes, which must be paid by the customer.
- Returns:
- For international returns, customers must send the package back to the fulfillment center indicated on the packing slip. Return labels are not provided by default.
These shipping policies ensure flexibility for your customers while optimizing logistics for your shop.